FAQ

HERE YOU WILL FIND EVERYTHING YOU NEED TO KNOW ABOUT YOUR ORDER

 

SHIPPING

Orders over $74 ship free within the continental US. Orders under this amount will have shipping calculated at the time of checkout.  



 In stock orders ship out in approx 3 business days. You can expect your delivery within about a week of placing the order.

 

RETURN & COMPLAINT

We accept returns within 30 days. Please note that the items must be returned in their original packaging, clean and unused. Please contact us at team@livlig53.us to register your return!
The buyer is responsible for the direct costs of returning the goods, except in the case of defects or damaged shipments.

 

 

 

We always try to take a close look at all our products so that you can enjoy our products. However, there are now and then small flaws that escaped us.

In such a case, please contact us by email at team@livlig53.us with photos of the affected product so that we can exchange the goods as quickly as possible.

 

 

WARRANTY CONDITIONS

 

The guarantee does not cover operational wear and tear such as slight color changes. The guarantee is granted to the end user on the condition that the damage occurs no longer than 5 years from the date of purchase. Damage of any kind due to improper use or external influences are excluded from the guarantee. Liability includes the free replacement of the product that can be proven to be due to production errors and for which we are at fault. Claims that go beyond the stated right to a replacement delivery, in particular claims for damages, are not justified by this guarantee. The guarantee declaration is valid in the US and Canada. The guarantor is NVAM Inc. Leesburg, VA.

We guarantee that our design garden hoses will function properly in the sense that the product will not burst. 

COOPERATIONS

If you are interested in a cooperation, please contact us and send us an email to team@livlig53.us with a link to your page / profile.

CONTACT OPTIONS

You can send us an email to team@livlig53.us